Refund Policy

1. Overview

At 925 Free Inc, we strive to ensure complete satisfaction with our services. If you are not satisfied with a purchase, you may be eligible for a refund in accordance with the terms outlined in this policy.

This Refund Policy applies to all services and digital products purchased through 925free.com. By making a purchase, you agree to the terms of this policy.

2. Eligibility for Refunds

You may request a refund if any of the following conditions apply:

• The service was not delivered as described
• You were charged incorrectly or duplicated
• You cancel a subscription before the end of the current billing period
• Technical issues on our end prevented you from accessing the service

Refund requests must be submitted within 30 days of the original purchase date to be eligible.

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact us at info@925free.com or call 1 (833) 222-7778
2. Include your order number, the date of purchase, and the reason for your refund request
3. Our team will review your request and respond within 2 business days

Please provide as much detail as possible so we can process your request quickly.

4. Refund Timeframes

Once a refund is approved:

• Credit/Debit Cards: Refunds will be processed within 5-10 business days. The refund will appear on your statement within 1-2 billing cycles depending on your card issuer.
• Other Payment Methods: Refunds will be issued using the original payment method within 5-10 business days.

You will receive an email confirmation once your refund has been processed.

5. Non-Refundable Items

The following are not eligible for refunds:

• Services that have been fully delivered and completed
• Custom development work that has already been started or completed
• Requests submitted more than 30 days after the original purchase
• Disputes arising from a change of mind after service delivery

6. Subscription Cancellations

If you have an active subscription:

• You may cancel at any time by contacting us
• Cancellations take effect at the end of the current billing period
• You will retain access to the service until the end of the period you have already paid for
• No partial refunds will be issued for unused portions of the current billing period unless otherwise agreed

7. Chargebacks

We encourage you to contact us directly before initiating a chargeback with your bank or credit card company. We are committed to resolving any issues promptly and fairly. Filing a chargeback without first contacting us may result in delays and additional complications.

8. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after any changes constitutes acceptance of the revised policy.